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Berliana Marinda, NIM.: 21106060028
(2025)
ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (STUDI KASUS: SWALAYAN KOPMA UIN SUNAN KALIJAGA YOGYAKARTA).
Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.
Text (ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (STUDI KASUS: SWALAYAN KOPMA UIN SUNAN KALIJAGA YOGYAKARTA))
21106060028_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf
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