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Reffa Robbani Shaleh Pramana, NIM.: 21106060044
(2025)
ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (Servqual) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (Studi Kasus di Bengkel JRG Motor Yogyakarta).
Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.
Text (ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (Servqual) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (Studi Kasus di Bengkel JRG Motor Yogyakarta))
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