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Ratih Nur Fatimah, NIM.: 17106010015 (2022) ANALISIS PENGENDALIAN KUALITAS MENGGUNAKAN METODE SERVQUAL-SIX SIGMA (DMAI) DENGAN PETA KENDALI T2 HOTELLING (Studi Kasus: Pelayanan Pendidikan di Prodi Matematika UIN Sunan Kalijaga selama Pandemi Covid-19 pada 30 Agustus 2021-8 September 2021). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.
[img] Text (ANALISIS PENGENDALIAN KUALITAS MENGGUNAKAN METODE SERVQUAL-SIX SIGMA (DMAI) DENGAN PETA KENDALI T2 HOTELLING (Studi Kasus: Pelayanan Pendidikan di Prodi Matematika UIN Sunan Kalijaga selama Pandemi Covid-19 pada 30 Agustus 2021-8 September 2021))
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