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Muhamad Syamsa Kriza Mandala Putra, NIM.: 18106060053
(2023)
ANALISIS TINGKAT KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL), CUSTOMER SATISFACTION INDEKS (CSI) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA).
Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.
Text (ANALISIS TINGKAT KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL), CUSTOMER SATISFACTION INDEKS (CSI) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA))
18106060053_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf
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