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Yan Nurrezkytaku A, NIM.: 19106060027
(2023)
ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (STUDI KASUS DI BENGKEL MOTOR RYZ PURWAKARTA).
Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.
Text (ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) (STUDI KASUS DI BENGKEL MOTOR RYZ PURWAKARTA))
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