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Dwi Ramadhani, NIM.: 18106060029 (2023) PENINGKATAN KUALITAS PELAYANAN DENGAN MENGGUNAKAN MODEL SERVICE PERFORMANCE (SERVPERF) DAN METODE CUSTOMER SATISFACTION INDEX (CSI). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.
[img] Text (PENINGKATAN KUALITAS PELAYANAN DENGAN MENGGUNAKAN MODEL SERVICE PERFORMANCE (SERVPERF) DAN METODE CUSTOMER SATISFACTION INDEX (CSI))
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