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Intan Dwi Kristanti, NIM.: 20106060066 (2024) INTEGRASI MODEL SERVQUAL DAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) DALAM UPAYA MENINGKATKAN KUALITAS PELAYANAN PERPUSTAKAAN DI PERGURUAN TINGGI (STUDI KASUS: UPT PERPUSTAKAAN UNIVERSITAS ISLAM NEGERI SUNAN KALIJAGA YOGYAKARTA). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.
[img] Text (INTEGRASI MODEL SERVQUAL DAN METODE QUALITY FUNCTION DEPLOYMENT (QFD) DALAM UPAYA MENINGKATKAN KUALITAS PELAYANAN PERPUSTAKAAN DI PERGURUAN TINGGI (STUDI KASUS: UPT PERPUSTAKAAN UNIVERSITAS ISLAM NEGERI SUNAN KALIJAGA YOGYAKARTA))
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