PERSEPSI MAHASISWA TERHADAP PELAYANAN REFERENSI DI PERPUSTAKAAN STTN-BATAN YOGYAKARTA

ERLINDA PRADISTA WULANDARI, NIM. 10140031 (2015) PERSEPSI MAHASISWA TERHADAP PELAYANAN REFERENSI DI PERPUSTAKAAN STTN-BATAN YOGYAKARTA. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

This research aims to determine how studies perception of reference service in library STTN-BATAN Yogyakarta. This researches to quantitative approach. The population in this research studies research is the students members registered as a librarian member totaly 300 respondents. From this population samples taken based on Yamane formula, be obtained 75 samples. The sample is taking by incidental technic sampling. Variable on this research are single quality that is students perception to the reference service in the library STTN-BATAN Yogyakarta. Method collection data of is used to in this research including observation method, documentation, interview and questionnaires. Data analysis using the mean and the grand mean formula. Measurement reference services based on the likert (4-1) that the result interpreted to be strongly agree, agree, disagree, strongly disagree. Processed data be treaded by SPSS version 16.0 for windows. The results research adduce that students perceptions of reference services in libraries STTN-BATAN Yogyakarta categorized well with the results of the total yield average values 2,64. Details are 3,05 for reference questions, 2,96 for bibliography verification, 2,8 for information and referral services, 2,96 for research questions, 2,27 for consultancy service reader, 2,09 for research consultansy, 2,16 for selective information dissemination, 2,34 for the guidance of the use of the reference collection, 2,51 for instructions on how the selection of library materials, 2,89 for the reference collection of quality and 2,96 weight the sources libraries that have maximum efficiency. Observed from the interpretation there are needs to be increased again, namely guidance aspect. Recommended is librarians more have time to guide students.

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