PENGARUH PERSEPSI TEKNOLOGI INFORMASI, MANFAAT, KEMUDAHAN, DAN FITUR LAYANAN TERHADAP KEPUTUSAN NASABAH MENGGUNAKAN INTERNET BANKING (Studi Kasus Pada Bank Syariah Mandiri KC Yogyakarta)

Adhlin Nazir, NIM. 15820043 (2019) PENGARUH PERSEPSI TEKNOLOGI INFORMASI, MANFAAT, KEMUDAHAN, DAN FITUR LAYANAN TERHADAP KEPUTUSAN NASABAH MENGGUNAKAN INTERNET BANKING (Studi Kasus Pada Bank Syariah Mandiri KC Yogyakarta). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

This study aims to determine the effect of perceptions of information technology, benefits, convenience and service features on customer decisions using internet banking (case study on yogyakarta independent Islamic banks). The population of this research is the customers of independent Islamic banks, where the sample technique uses multiple linear analysis techniques. Thus, this study uses 100 respondents. The method of data analysis in this study is a quantitative approach using validity, reliability, classic assumption and regression tests with SPSS 24.00. The results of the study provide empirical evidence about the perception of information technology that partially influences decisions using internet banking, benefits partially affect customer decisions using internet banking, convenience partially influences customer decisions using internet banking, and service features partially affect decisions customers use internet banking. While simultaneous perception of information technology, benefits, convenience, and service features affect customer decisions using internet banking.

Item Type: Thesis (Skripsi)
Additional Information: Pembimbing : Farid Hidayat, S.H., M.S.I.
Uncontrolled Keywords: perceptions of information technology, benefits, convenience,service features, customer decisions
Subjects: Perbankan Syariah
Divisions: Fakultas Ekonomi dan Bisnis Islam > Perbankan Syari'ah (S1)
Depositing User: Drs. Mochammad Tantowi, M.Si.
Date Deposited: 05 Feb 2021 10:07
Last Modified: 17 Jun 2021 12:48
URI: http://digilib.uin-suka.ac.id/id/eprint/41951

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