PERLINDUNGAN HUKUM PENGGUNA JASA OJEK ONLINE BERBASIS APLIKASI GOJEK DALAM KASUS KECELAKAAN YANG MELIBATKAN PENUMPANG (TINJAUAN TERHADAP UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN)

Kurnia Sukma Putra, NIM.: 18103040107 (2022) PERLINDUNGAN HUKUM PENGGUNA JASA OJEK ONLINE BERBASIS APLIKASI GOJEK DALAM KASUS KECELAKAAN YANG MELIBATKAN PENUMPANG (TINJAUAN TERHADAP UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

Preview	Text (PERLINDUNGAN HUKUM PENGGUNA JASA OJEK ONLINE BERBASIS APLIKASI GOJEK DALAM KASUS KECELAKAAN YANG MELIBATKAN PENUMPANG (TINJAUAN TERHADAP UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN)) 18103040107_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf - Published Version Download (3MB) | Preview
	Text (PERLINDUNGAN HUKUM PENGGUNA JASA OJEK ONLINE BERBASIS APLIKASI GOJEK DALAM KASUS KECELAKAAN YANG MELIBATKAN PENUMPANG (TINJAUAN TERHADAP UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN)) 18103040107_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf - Published Version Restricted to Registered users only Download (524kB) | Request a copy

Abstract

With the increasing needs and mobility of the community, the existence of public transportation is an option that is often used to carry out daily activities. Advances in technology and information, all of these needs can be met by using online applications available on smarphones. In today's digital era, all aspects of human life are now turning online, one of which is online motorcycle taxis which have now become public transportation that some people are interested in because they are very easy and fast in their activities. The absence of specific regulations related to motorcycle taxis in the legislation results in legal uncertainty related to the position of online motorcycle taxis as transportation of people with public motorized vehicles. This also results in the legal protection of online motorcycle taxis for their users from Law Number 22 of 2009, because the Law on Road Traffic and Transportation regulates vehicles, one of which is public motorized vehicles, as in article 1 paragraph (10), seeing this, the existence of consumers must be legally protected through clear and definite legislation, including settlements that can be taken by consumers if they experience losses to the operation of motorized public transportation services. One of the losses that are often experienced by passengers or users of online motorcycle taxi transportation services is the occurrence of accidents caused by errors or negligence of motorcycle online motorcycle taxi drivers. In writing this study, the authors used library research methods, namely research by utilizing library sources to obtain research data, which were obtained from various sources, legislation and related literature from research with a juridical approach. This research is descriptive-analytic, which is a research that has a concept by describing the problem through collecting, compiling, and analyzing data, then explained and then given an assessment. The results of the research that have been carried out show legal protection for online motorcycle taxi service users in cases of accidents when viewed from Law Number 8 of 1999 concerning Consumer Protection, it has been clearly regulated that consumers have three rights which are the basic principles, namely the right to prevent consumers from losses, the right to obtain goods and/or services at a fair price, and the right to obtain an appropriate legal settlement. So that the position of online motorcycle taxi service users who experience losses due to accidents is entitled to legal protection in this case is to obtain compensation for losses suffered by consumers, regulated in article 19 paragraph (2), namely compensation can be in the form of refunds or health care in accordance with applicable laws and regulations. Then legal remedies that can be taken by online motorcycle taxi service users based on the Gojek application have been regulated in Article 45 of Law Number 8 of 1999, where consumers can sue business actors in two ways, namely court (litigation) and out-of-court (non-litigation) channels. based on a voluntary choice by the disputing parties.

Share this knowledge with your friends :

Actions (login required)

View Item