PENGARUH EKSPEKTASI KINERJA, EKSPEKTASI USAHA, FAKTOR SOSIAL, KONDISI FASILITAS TERHADAP CONTINUANCE INTENTION DALAM MENGGUNAKAN MOBILE BANKING BANK SYARIAH PADA MASA COVID-19 (STUDI KASUS MASYARAKAT KOTA BANJAR)

Fauziatul Fitriah Hairunnisa, NIM.: 17108020029 (2023) PENGARUH EKSPEKTASI KINERJA, EKSPEKTASI USAHA, FAKTOR SOSIAL, KONDISI FASILITAS TERHADAP CONTINUANCE INTENTION DALAM MENGGUNAKAN MOBILE BANKING BANK SYARIAH PADA MASA COVID-19 (STUDI KASUS MASYARAKAT KOTA BANJAR). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

The purpose of this study was to determine the effect of performance expectations, business expectations, social factors, and facility conditions on the decision of the people of Banjar City to continue using Islamic bank m-banking during the Covid-19 pandemic. This study's population consists of all Banjar City residents who use Islamic bank M-Banking.Sampling used a purposive sampling technique, using a total sample of 63 people. The tool used for data processing is IBM SPSS 25 with linear regression analysis techniques. The results of this study indicate that only the condition of the facilities affects the decision of the people of Banjar City to continue to use Sharia Bank m-banking. The other 3 independent variables, namely performance expectations, business expectations, and social influence, did not have a significant effect on the decision of the people of Banjar City to continue using Islamic bank m-banking during the Covid-19 period.

Item Type: Thesis (Skripsi)
Additional Information: Pembimbing: Dr. Ruspita Rani Pertiwi, S.Psi., M.M
Uncontrolled Keywords: Mobile Banking, Perbankan Syariah, UTAUT, COVID-19
Subjects: Perbankan Syariah
Divisions: Fakultas Ekonomi dan Bisnis Islam > Perbankan Syari'ah (S1)
Depositing User: Muh Khabib, SIP.
Date Deposited: 15 May 2023 12:35
Last Modified: 15 May 2023 12:35
URI: http://digilib.uin-suka.ac.id/id/eprint/58582

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