DETERMINAN MINAT MEMBAYAR ZISWAF MELALUI BSI MOBILE DI INDONESIA

Sarmilah, NIM.: 21208011018 (2023) DETERMINAN MINAT MEMBAYAR ZISWAF MELALUI BSI MOBILE DI INDONESIA. Masters thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

Costumer interest in paying zakat and waqf through BSI mobile is important to investigate because zakat and waqf are important instruments to reduce the level of poverty in Indonesia. The aim of this study is to determine the factors influencing customers' interest in making zakat and waqf payments through BSI mobile. This research employs the Technology Acceptance Model (TAM) theory, incorporating two additional internal variables, namely trust and security. A quantitative approach is used to examine the relationship between dependent and independent variables, utilizing primary data obtained directly from Indonesian Sharia Bank customers through the distribution of 220 questionnaires. Subsequently, the data is processed using the Partial Least Square Structural Equation Model (PLS-SEM) approach. The results indicate that perceived usefulness and security variables have a positive impact on the interest in paying zakat and waqf, perceived ease of use and trust variables do not affect the interest in making zakat and waqf payments through BSI mobile in Indonesia.

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