ANALISIS PENGARUH USABILITY TERHADAP PENGALAMAN PENGGUNA PADA SISTEM INFORMASI AKADEMIK: STUDI KASUS DI POLTEKKES KEMENKES ACEH

Widya Fanesya, NIM.: 19106050003 (2024) ANALISIS PENGARUH USABILITY TERHADAP PENGALAMAN PENGGUNA PADA SISTEM INFORMASI AKADEMIK: STUDI KASUS DI POLTEKKES KEMENKES ACEH. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

Usability is a quality measure used to evaluate how easily a system can be used by users based on certain criteria, such as ease of navigation, clarity of information, and consistency of design. This research was conducted because there were user complaints regarding obstacles in accessing information and confusing features in SIAKAD, which had an impact on user experience and aimed to analyze the effect of usability on user experience on the Academic Information System (SIAKAD) at the Poltekkes Kemenkes Aceh. The study used quantitative methods with data collection through the System Usability Scale (SUS) and User Experience Questionnaire (UEQ) questionnaires. The SUS questionnaire was used to measure user perceptions of SIAKAD usability, while the UEQ questionnaire was used to understand user experience in interacting with the system. The results showed that usability has a significant influence on user experience, with a regression coefficient of 0.801. The effect of usability varies among respondent categories: 66% in students, 57 % in lecturers, and 70% in operators. The better the usability of a system, the more positive the user experience in using the system. This research provides useful insights for the development of better academic information systems in the future, as well as contributing to the literature on the influence of usability on user experience in the context of academic information systems

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