LAYANAN KONSELING INDIVIDU SECARA ONLINE UNTUK MENINGKATKAN KESEHATAN MENTAL GENERASI MILENIAL PADA PLATFORM RELASI CONSULTING

Nurma Millati Nabila, NIM.: 20102020031 (2025) LAYANAN KONSELING INDIVIDU SECARA ONLINE UNTUK MENINGKATKAN KESEHATAN MENTAL GENERASI MILENIAL PADA PLATFORM RELASI CONSULTING. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

The existence of mental health issues that have surged every year based on data from the University of Washington and World Population Review, followed by Herbalife survey data regarding the high priority of Gen Z and Millennials to improve mental health, and the presence of many mental health platforms, indicates the seriousness of mental health issues. In fact, mental health is an important component of an individual's overall well-being. Among the efforts to improve or enhance the mental health of the millennial generation is by visiting individual counseling services. Psychologists can provide and offer individual counseling online for the convenience and flexibility of those in need, thereby ensuring better mental health for individuals. The type of research is field research with a descriptive qualitative approach. The data collection methods are observation, interviews, and documentation. The subjects of this research are three psychologists, one founder, one head of the counseling division, and one administrative officer of the online counseling service of the Relasi Consulting Platform. The results of this study indicate that the stages of online individual counseling services to improve the mental health of the millennial generation on the Relasi Consulting Platform are first the initial stage (preparation, building rapport, negotiating the contract, defining the problem, making assessments, and explorations), second the middle stage (delving into issues and determining the form of intervention, maintaining the counseling relationship, ensuring counseling proceeds according to the contract), and third the final stage (evaluation, follow-up, and termination of counseling). After the client participated in individual counseling through online counseling based on the Quran and Sunnah, improvements in the client's mental health condition were observed, including a sense of security characterized by the ability accompanied by feelings of tranquility (al-sakinah) and comfort (ath-thuma’ninah) that lead to relaxation (ar-rahah), self-evaluation and self-knowledge, understanding of abilities and roles (al-kifayah), learning from experiences, planning actions (life goals), and acceptance of existence as well as one's abilities and circumstances given by Allah SWT.

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