PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI DI BANK SYARIAH INDONESIA KANTOR CABANG MATARAM HASANUDIN

Ghina Al Fathin Salsabila, NIM.: 22108020116 (2026) PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI DI BANK SYARIAH INDONESIA KANTOR CABANG MATARAM HASANUDIN. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

	Text (PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI DI BANK SYARIAH INDONESIA KANTOR CABANG MATARAM HASANUDIN) 22108020116_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf - Published Version Download (10MB)
	Text (PENGARUH KECERDASAN EMOSIONAL DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI DI BANK SYARIAH INDONESIA KANTOR CABANG MATARAM HASANUDIN) 22108020116_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf - Published Version Restricted to Registered users only Download (13MB) | Request a copy

Abstract

This study aims to analyze the influence of emotional intelligence and organizational commitment on employee performance through job satisfaction as a mediating variable at BSI Mataram Hasanudin Branch. Data were obtained from 40 respondents and analyzed using the SEM-PLS method. The results show that organizational commitment has a positive and significant effect on employee performance, while emotional intelligence does not show a significant influence. Job satisfaction was found unable to mediate the influence of emotional intelligence or organizational commitment on employee performance. Therefore, commitment is the most dominant factor in influencing employee performance. Management is advised to focus more on strengthening employee loyalty as it is proven to provide a real direct impact on the company.

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