PENANGANAN KONFLIK RUMAH TANGGA OLEH PENYULUH AGAMA DI KANTOR URUSAN AGAMA BINJAI UTARA, KOTA BINJAI

Farisa Haddina, NIM.: 22102020083 (2026) PENANGANAN KONFLIK RUMAH TANGGA OLEH PENYULUH AGAMA DI KANTOR URUSAN AGAMA BINJAI UTARA, KOTA BINJAI. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

The ideal institution of marriage in Islamic teachings is based on the principles of sakinah (love, affection, and compassion), as the foundation of family resilience. However, reality shows that many households face conflicts that if left unaddressed, threaten harmony and can lead to divorce. The Religious Affairs Office (KUA), as an extension of the government, plays a crucial role in resolving these conflicts through religious counselors. This study aims to determine the role of religious counselors in resolving domestic conflict at the North Binjai KUA, Binjai City. The method used was descriptive qualitative research. The primary subjects were religious counselors and supporting subjects included the Head of the KUA and two married couples who had received counseling. Data collection was conducted through interviews. The results indicate that religious counselors have five roles in resolving domestic conflict: inspirator, motivator, stabilizer, dynamicator, and facilitator. As an inspiration, counselors provide guidance and role models for building a harmonious family. As motivators, counselors encourage married couples to maintain their marriage. As stabilizers, counselors maintain a conducive and neutral atmosphere during mediation. As dynamic agents, counselors help create positive change in couples' relationships. As facilitators, counselors provide guidance, consultation, and mediation services to resolve domestic conflicts.

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