MEMAHAMI KETERASINGAN PSIKOLOGIS PADA KARYAWAN YANG MENGALAMI WORKPLACE OSTRACISM: SUATU STUDI FENOMENOLOGI

Vera Margaretno Mauliddiyah, NIM.: 22107010143 (2026) MEMAHAMI KETERASINGAN PSIKOLOGIS PADA KARYAWAN YANG MENGALAMI WORKPLACE OSTRACISM: SUATU STUDI FENOMENOLOGI. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

Human resources are an essential aspect of any organization, playing a role not only in achieving goals but also in fostering a psychologically healthy work environment. In the context of modern work, employee mental health has become a critical issue due to high levels of psychosocial stress and interpersonal dynamics in the workplace. One often overlooked phenomenon is workplace ostracism a condition where an individual experiences exclusion or is ignored by coworkers, which can lead to psychological estrangement. This study aims to understand psychological estrangement among employees experiencing workplace ostracism. The study employed a qualitative method with a phenomenological approach to explore employees subjective experiences in understanding psychological estrangement. The informants consisted of three employees selected using purposive and snowball sampling techniques, based on the criterion of having previously experienced exclusion in the workplace. The results indicated that psychological estrangement manifests as feelings of being disregarded, a loss of work meaning, and a tendency to withdraw from the social environment. These conditions are influenced by experiences of neglect, a lack of social support, and unhealthy communication within the workplace. The implications of this study emphasize the importance of the organization’s role in creating an inclusive work environment through effective communication, social support, and policies that minimize ostracism practices.

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