PENGARUH LINGKUNGAN KERJA DAN ETIKA KERJA ISLAM TERHADAP KINERJA KARYAWAN DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL MEDIASI PADA KARYAWAN BANK MUAMALAT YOGYAKARTA

Adi Galih Jaladri, NIM.: 22108020069 (2026) PENGARUH LINGKUNGAN KERJA DAN ETIKA KERJA ISLAM TERHADAP KINERJA KARYAWAN DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL MEDIASI PADA KARYAWAN BANK MUAMALAT YOGYAKARTA. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

This study aims to analyze the influence of the work environment and Islamic work ethics on employee performance, with Organizational Citizenship Behavior (OCB) serving as a mediating variable, among employees of Bank Muamalat Yogyakarta. This study employed a quantitative approach involving a sample of 50 employees of Bank Muamalat Yogyakarta selected using a saturated sampling (census) technique. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the assistance of SmartPLS 4. The results indicate that the work environment and Islamic work ethics have a positive and significant effect on employee performance. Furthermore, both the work environment and Islamic work ethics have a positive and significant effect on OCB. OCB also has a positive and significant effect on employee performance. However, OCB was not found to mediate the relationship between the work environment and employee performance, nor the relationship between Islamic work ethics and employee performance. The findings suggest that a supportive work environment and the implementation of Islamic work ethics are the primary factors contributing to improved employee performance at Bank Muamalat Yogyakarta.

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