Items where Author is "FAJAR ALI MUKTI, NIM. 12660004"

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FAJAR ALI MUKTI, NIM. 12660004 (2017) PENINGKATAN KUALITAS PELAYANAN DENGAN MENGGUNAKAN METODE SERVQUAL, IMPORTANCE-PERFORMACE ANALYSIS (IPA) DAN TRIZ. Skripsi thesis, UIN Sunan Kalijaga Yogyakarta.

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