Items where Author is "THALAZA KURNIAWAN OKTA, NIM. 11660037"

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THALAZA KURNIAWAN OKTA, NIM. 11660037 (2016) PERBAIKAN DAN PENINGKATAN KUALITAS PELAYANAN DENGAN METODE FUZZY SERVQUAL (SERVICE QUALITY) DAN CUSTOMER SATISFACTION INDEX (CSI). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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