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YESI OKTAVIANI ANGGRAENI, NIM. 12390007 (2016) ANALISIS KUALITAS CUSTOMER RELATIONSHIP MANAGEMENT, KUALITAS PELAYANAN DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH (STUDI KASUS BPRS BANGUN DRAJAT WARGA YOGYAKARTA). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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UIN Sunan Kalijaga Yogyakarta

Jl. Laksda Adisucipto, Papringan, Caturtunggal, Kec. Depok, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55281 Indonesia

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