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Syukur Fannani, NIM. 13660006 (2019) INTEGRASI MODEL SERVICE QUALITY (SERVQUAL) DAN QUALITY FUNCTION DEPLOYMENT (QFD) DALAM MENINGKATKAN KUALITAS PELAYANAN DI RS ‘AISYIYAH BOJONEGORO. Skripsi thesis, UIN Sunan Kalijaga Yogyakarta.

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UIN Sunan Kalijaga Yogyakarta

Jl. Laksda Adisucipto, Papringan, Caturtunggal, Kec. Depok, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55281 Indonesia

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