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Gita Putri Yonda Ramadhan, NIM.: 18106060028 (2022) ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN MODEL SERVICE QUALITY (SERVQUAL) DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) (Studi Kasus di Puskesmas Jombang, Kota Tangerang Selatan). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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UIN Sunan Kalijaga Yogyakarta

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