SELFI ALFIANA, NIM. 15820025 (2019) PENGARUH CUSTOMER SATISFACTION, RELATIONSHIP MARKETING, DAN CUSTOMER VALUE TERHADAP CUSTOMER RETENTION ORIENTATION NASABAH BANK SYARIAH (STUDI KASUS BPRS MITRA HARMONI YOGYAKARTA). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.