PENGARUH KOMUNIKASI INTERPERSONAL, KESTABILAN EMOSI DAN DUKUNGAN SOSIAL TERHADAP EMPLOYEE PERFORMANCE (STUDI KASUS PADA KARYAWAN BANK MUAMALAT INDONESIA, TBK. KANTOR CABANG YOGYAKARTA)

Annisa Fatimatuzzahroh, NIM.: 16820107 (2020) PENGARUH KOMUNIKASI INTERPERSONAL, KESTABILAN EMOSI DAN DUKUNGAN SOSIAL TERHADAP EMPLOYEE PERFORMANCE (STUDI KASUS PADA KARYAWAN BANK MUAMALAT INDONESIA, TBK. KANTOR CABANG YOGYAKARTA). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

This study aims to determine the effect of Interpersoonal Communication, Emotional Stability, and Social Support on employee performance at Bank Muamalat KC Yogyakarta. The analytical method used is multiple regression analysis using SPSS 16.0 software. The sampling technique used is saturation sampling. The number of population in this study was 50 respondents. The results of this study indicate that the quality of work life and organizational culture have a positive and significant effect on employee engagement, while job satisfaction has no effect on employee engagement.

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