PENGARUH WORK-LIFE BALANCE, KEPUASAN KERJA DAN IKLIM ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (STUDI KASUS BSI CILEGON PASCA MERGER)

Niya Komala Sari, NIM.: 19108020033 (2023) PENGARUH WORK-LIFE BALANCE, KEPUASAN KERJA DAN IKLIM ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (STUDI KASUS BSI CILEGON PASCA MERGER). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

This Study aims to determine the effect of Work-Life Balance, Job Satisfaction and Organizational Climate on Organizational Citizenship Behavior (OCB) of BSI Employees in Cilegon City after the merger. The analytical method used is multiple regression analysis using SPSS 25.0 software. The sampling technique used is purposive sampling. Primary data in this study were obtained from respondents. The sample used was 41 respondents. The results of this study indicate that partially Work-Life Balance has no significant positive effect on OCB. However, job satisfaction and organizational climate have a significant positive effect on OCB.

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