PENGARUH KUALITAS KEHIDUPAN KERJA DAN MANAJEMEN PENGETAHUAN TERHADAP KINERJA KARYAWAN DENGAN ETOS KERJA SEBAGAI VARIABEL MEDIASI DI BANK MUAMALAT YOGYAKARTA

Triska Safitri, NIM.: 19108020074 (2023) PENGARUH KUALITAS KEHIDUPAN KERJA DAN MANAJEMEN PENGETAHUAN TERHADAP KINERJA KARYAWAN DENGAN ETOS KERJA SEBAGAI VARIABEL MEDIASI DI BANK MUAMALAT YOGYAKARTA. Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

This study aims to determine the effect of quality of work life and knowledge management on the performance of Bank Muamalat Yogyakarta employees with work ethic as a mediating variable. The samples used in this study were 56 employees of Bank Muamalat Yogyakarta. The sampling technique used was purposive sampling. Data collection methods used are questionnaires and interviews. The data analysis technique used the Structural Equation Model (SEM) with the Partial Least Square (PLS) approach and the SmartPLS 3.0 application as a data processing tool. The results of this study indicate that the variables of quality of work life and knowledge management have a positive effect on performance and work ethic, while the work ethic variable has no effect on employee performance. In addition, the work ethic variable does not mediate the effect of quality of work life and management knowledge on the performance of Bank Muamalat Yogyakarta employees.

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