PENGARUH KETERIKATAN KARYAWAN, BEBAN KERJA, DAN GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (STUDI KASUS PADA KARYAWAN BSI KOTA PEKALONGAN)

Rizqi Nur Afiyah, NIM.: 20108020014 (2024) PENGARUH KETERIKATAN KARYAWAN, BEBAN KERJA, DAN GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (STUDI KASUS PADA KARYAWAN BSI KOTA PEKALONGAN). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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Abstract

Every company hopes to have human resources who are able to complete tasks well and have the initiative to work outside their main duties in order to achieve company goals. This study aims to examine the effect of employee engagement, workload, and transformational leadership style on Organizational Citizenship Behavior of BSI Pekalongan City employees. The research method used is quantitative research with an associative approach. The sampling technique used was purposive sampling with a sample size of 53 respondents. The analysis technique uses SPSS 25.0 software tools. The results of this study indicate that employee engagement has a positive and significant effect on employee OCB, workload has no effect on employee OCB, and transformational leadership style has a positive and significant effect on employee OCB.

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