Hana Izza Al Rasyid Hasibuan, NIM.: 19101040007 (2023) EVALUASI TINGKAT KEPUASAN PEMUSTAKA TERHADAP OPAC PERPUSTAKAAN UNIVERSITAS JENDERAL ACHMAD YANI YOGYAKARTA MENGGUNAKAN METODE END-USER COMPUTING SATISFACTION (EUCS). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.
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Text (EVALUASI TINGKAT KEPUASAN PEMUSTAKA TERHADAP OPAC PERPUSTAKAAN UNIVERSITAS JENDERAL ACHMAD YANI YOGYAKARTA MENGGUNAKAN METODE END-USER COMPUTING SATISFACTION (EUCS))
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Text (EVALUASI TINGKAT KEPUASAN PEMUSTAKA TERHADAP OPAC PERPUSTAKAAN UNIVERSITAS JENDERAL ACHMAD YANI YOGYAKARTA MENGGUNAKAN METODE END-USER COMPUTING SATISFACTION (EUCS))
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Abstract
This research aims to determine the level of user satisfaction with the OPAC Library of Jenderal Achmad Yani Yogyakarta University using the End-User Computing Satisfaction (EUCS) method. This type of research is descriptive quantitative. The subjects of this research were users of the Jenderal Achmad Yani Yogyakarta University Library who had used OPAC. The object of this research is user satisfaction with the OPAC Library of Jenderal Achmad Yani Yogyakarta University. The population of this research is the academic community of Jenderal Achmad Yani Yogyakarta University who automatically become members of the library including students, lecturers, and staff of 3,945 members, from this population a sample was taken using the Slovin formula, a sample of 98 users was obtained. The data collection techniques used questionnaires, observation, interviews, and documentation. The research instrument uses the theory from Doll & Torkzadeh (1988) which consists of 5 sub-variables namely content, accuracy, format, ease of use, and timeliness. Analysis of the research data using the formula mean and grand mean. The results showed that the content sub-variable got a total average value of 3.12 which was categorized as satisfied, accuracy sub-variable got a total average value of 3.00 which was categorized as satisfied, format sub-variable got a total average value of 3.14 which was categorized satisfied, ease of use sub-variable gets a total average score of 3.02 which is categorized as satisfied, and timeliness sub-variable gets a total average of 2.99 which is categorized as satisfied, so that the overall value of the five sub-variables gets a total average of 3.05 categorized as satisfied. Researchers suggest that librarians carry out stock opname to find out whether the collections on the shelves are still in accordance or not with those in the records.
Item Type: | Thesis (Skripsi) |
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Additional Information: | Pembimbing: Iryanto Chandra, M.Eng. |
Uncontrolled Keywords: | EUCS, Kepuasan Pemustaka, OPAC, Perpustakaan Perguruan Tinggi, SLiMS |
Subjects: | 000 Ilmu Komputer, Ilmu Informasi, dan Karya Umum > 020 Ilmu Perpustakaan dan Informasi > 027.7 Perpustakaan Perguruan Tinggi dan Universitas |
Divisions: | Fakultas Adab dan Ilmu Budaya > Ilmu Perpustakaan (S1) |
Depositing User: | Muh Khabib, SIP. |
Date Deposited: | 05 Aug 2024 09:21 |
Last Modified: | 05 Aug 2024 09:21 |
URI: | http://digilib.uin-suka.ac.id/id/eprint/66299 |
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