ANALISIS KEPUASAN PENGGUNA TERHADAP PENERAPAN OPAC MENGGUNAKAN TECHNOLOGY ACCEPTANCE MODEL (STUDI KASUS: PERPUSTAKAAN LOKA GHANA SMA NEGERI 1 SEDAYU)

Acintya Damayanti, NIM.: 21101040081 (2025) ANALISIS KEPUASAN PENGGUNA TERHADAP PENERAPAN OPAC MENGGUNAKAN TECHNOLOGY ACCEPTANCE MODEL (STUDI KASUS: PERPUSTAKAAN LOKA GHANA SMA NEGERI 1 SEDAYU). Skripsi thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

Preview	Text (ANALISIS KEPUASAN PENGGUNA TERHADAP PENERAPAN OPAC MENGGUNAKAN TECHNOLOGY ACCEPTANCE MODEL (STUDI KASUS: PERPUSTAKAAN LOKA GHANA SMA NEGERI 1 SEDAYU)) 21101040081_BAB-I_IV-atau-V_DAFTAR-PUSTAKA.pdf - Published Version Download (6MB) | Preview
	Text (ANALISIS KEPUASAN PENGGUNA TERHADAP PENERAPAN OPAC MENGGUNAKAN TECHNOLOGY ACCEPTANCE MODEL (STUDI KASUS: PERPUSTAKAAN LOKA GHANA SMA NEGERI 1 SEDAYU)) 21101040081_BAB-II_sampai_SEBELUM-BAB-TERAKHIR.pdf - Published Version Restricted to Registered users only Download (12MB) | Request a copy

Abstract

This study aims to determine the level of user satisfaction with the use of OPAC (Online Public Access Catalog) at the Loka Ghana Library of SMA Negeri 1 Sedayu using the Technology Acceptance Model (TAM). The study was conducted because OPAC is one of the important services in the library, but there are still users who find it difficult or are dissatisfied when using it. The research method used is quantitative by distributing questionnaires to class XI SMA Negeri 1 Sedayu as OPAC users. The data collected were then analyzed using statistical tests to determine the relationship between the variables in the TAM model, namely perceived usefulness, perceived ease of use, behavioral intention to use, actual use, and attitude toward using. The results of the study showed that the ease of use and perceived benefits greatly influenced user satisfaction. The easier and more useful the OPAC is to use, the higher the level of user satisfaction. In addition, the results of the study also showed that most users felt that OPAC had helped them find collection information, but there were still some obstacles such as an unattractive appearance and search features that needed to be improved. This study is expected to be an evaluation material for libraries to improve OPAC services to make them easier to use and in accordance with user needs.

Share this knowledge with your friends :

Actions (login required)

View Item