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SYAHRIAL HASANUDDIN POHAN SE.,Sy, NIM: 1420310007 (2016) PENGARUH KUALITA PELAYANAN TERHADAP TINGKAT LOYALITAS NASABAH DALAM MENJAGA KELANGSUNGAN USAHA PEGADAIAN SYARIAH DI KOTA PEKANBARU ( Ditinjau melalui Perspektif Konsep Service Of Excellent). Masters thesis, UIN SUNAN KALIJAGA YOGYAKARTA.

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UIN Sunan Kalijaga Yogyakarta

Jl. Laksda Adisucipto, Papringan, Caturtunggal, Kec. Depok, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55281 Indonesia

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